Social media is a great marketing tool for any business. It helps you get the word out about your business and create relationships with your target audience. A lot of business comes by word of mouth and social media is a must have to help capitalise on this theory.
Not only can social media spread the word about your business, it can also prove to be a great platform for customer service. With instant messaging on your business page you can provide excellent customer service and give the customer what they want in the blink of an eye. According to Bain and Company, businesses that engage with customer service requests via social media earn 20-40 percent more revenue per customer! I can help you set up your social media accounts and provide tips on how you can gain a following and turn those followers into paying customers!